Our Satisfaction Guarantee

We're here to inspire you, encourage you to be bold, and help you show the world who you are and what you love. We guarantee that you must be satisfied.

Returns and Exchanges

If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. Every order arrives with an itemized invoice and contains complete return instructions.  You may also mail to:

Willow Yarns Returns Department
2800 Hoover Road
Stevens Point, WI 54492

Please be sure to send your package via UPS or insured Parcel Post.