We want to hear from you!

If you have any questions about our web site, product information or orders, or if you have comments, suggestions, recommendations you want to share, please contact us:

  • Via email at CustomerService@WillowYarns.com (we make every effort to reply to your inquiry within one business day).
  • Via phone toll-free at 1-855-279-4701 Monday through Friday 7:30 AM to 5:00 PM CST.
  • Via traditional mail at:

    Willow Yarns Customer Care
    2800 Hoover Road
    Stevens Point, WI 54492

You may also call us for Project Assistance!
If you have questions while working on a project, we here to help. Feel free to send an email to CustomerService@WillowYarns.com or phone us toll-free at 1-855-279-4701. We're here to answer your questions from 7:30 a.m. to 5:00 p.m. Central Standard Time, Monday through Friday.